About the experience
What can I expect from the event?
You can expect an immersive nighttime light experience in Miami, featuring illuminated art installations, vibrant projections, interactive displays, music, and atmospheric environments designed to transform the city after dark. It’s intended as a walk-through experience combining art, technology, and Miami’s distinctive energy.
Where is the experience located?
The experience is located at Luminosa: A World of Enchantment at Jungle Island, 1111 Parrot Jungle Trail, Miami, FL 33132.
Does the experience take place in an indoor or outdoor venue?
This experience is held outdoors. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
How long does the experience last?
For you to have an estimate, people usually spend 90 to 120 min at this experience.
Can I make a group booking?
You can make group bookings up to the amount of tickets our app/web allows you to purchase (based in availability). No special group bookings will be made for this event.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event. We are happy to inform you that we will cater for vegan and gluten-free options!
Is there parking available?
Yes, self-parking for guests attending the event is available at a rate of $20 a car. The parking area is adjacent to the venue.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine. Since the event takes place at an outdoor trail, we recommend dressing warmly to stay comfortable.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number. Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email. I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us. Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.
No refunds are permitted under any circumstances. For more information, you can consult our T&C. About access to the event
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 10 minutes.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue. Our main entrance features a (step-free path and automatic doors). All event rooms are on a single level (or connected by a wide elevator), and we provide wheelchair-accessible restrooms with grab bars.
What are the prohibited items at the experience?
- No bags (backpacks, large bags, suitcases, luggage)
- No weapons (such as guns, knives or clubs), pepper spray, mace, flares or fireworks.
- No lighters including but not limited to butane, lighter fluid, electric or any other flammable liquids.
- No outside food or beverage items will be permitted.
- No illegal drugs/substances including all forms of marijuana.
- No glass, metal or plastic containers of any kind.
- No coolers, ice chests, seat cushions, pointed tip umbrellas.
- No scooters, bikes, rollerblades or skates are allowed.
Is the experience accessible for deaf/visually impaired people?
Yes. The experience is fully accessible for deaf and hard-of-hearing visitors, as it is a visual walk-through event. However, please take into consideration that the event takes place in a darkened, low-light environment with dim pathways, which may pose safety or navigation challenges.
Will there be strobe lights?
Yes, this event will include strobe lights. Our pathways are thoughtfully designed with ambient, eco-friendly lighting to ensure guest safety while maintaining a relaxing, natural evening atmosphere.
Are there chairs available? Can I be seated during the experience/exhibition?
No, the lanterns are recommended to be experienced while strolling or walking through the path, and chairs will not be provided to ensure a steady flow of foot traffic.
Will restrooms be available on site?
Yes. Portable restrooms are available on-site for guests during the event. Please ask our staff on site for indications.
Can I take photos or record the experience?
Yes. Taking photos and videos is highly recommended. However, professional equipment and tripods are not permitted.
Is there a Lost & Found?
Yes! There will be a lost & found located at Guest Relations at the front of the park.
Is coat check available?
We do not offer a coat check service. Please keep your personal belongings with you at all times.
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers. Minors shall need to be accompanied and supervised by an Adult at all times
Will there be an audio guide?
There will be no audio guides.